MARKETPLACE - Reporting & Actions
3.3.2 Reporting & Actions:
Product responsibility
Does the company report on either positive impact on children or incidents of non-compliance with their product responsibility commitments or other formal regulations?
Scoring options
- 10 = Yes, the company reports on either positive impact on children or incidents of non-compliance with their product responsibility commitments or other formal regulations.
- 5 = The company reports on incidents of non-compliance with respect to voluntary commitments or formal regulations on product safety and the impacts of their products and services on consumer’s health and safety, although not specifically on the effects on children.
- 0 = No, the company does not report on incidents of non-compliance with respect to their voluntary commitment or formal regulations on product responsibility and the impacts of their products and services on health and safety, or this reporting is not publicly available.
Why is this important?
This indicator follows up on indicator 3.1.2 ” Is the company committed to ensuring product safety and product responsibility in relation to products and services that are likely to be used by children or which children could come into contact with?”. A company shows commitment to a policy on product safety in relation to children by transparently disclosing information on the company’s performance. If, for example, you have established a policy on product safety/responsibility, it is important to also disclose what the outcome/impact of this policy has been.
About the scoring
A score of 10 is given if the company has a publicly available statement on e.g.:
- The number of incidences of non-compliance in regard to formal legal or regulated requirements related to product safety or recalls
- The number of incidences of non-compliance in regard to voluntary commitments with industry codes or regulations addressing product safety or recalls
- The number of incidences of non-compliance with their own policies or commitments addressing product safety or recalls
To receive a score of 10, the information needs to relate to children as a specific group, clearly disclosed.
N.B. reporting of no cases also gives points.
A score of 5 is given if the company has such public reporting as described above, but incidences involving children are not specifically reported on.
Indicator reference
Children’s Rights and Business Principles:
- All business should meet their responsibility to respect children’s rights and commit to supporting the human rights of children (Principle 1)
- All business should ensure that products and services are safe, and seek to support children’s rights through them (Principle 5)
The GRI standards:
- Reference 416-2
- Reference 418-2