Safaricom; Driving a shared value approach through the Sustainable Development Goals

Safaricom, a Kenyan based communications and technology provider servicing more than 38 million customers, has long been working to make the SDGs a central pillar of their business. In doing so, the company as a whole has made sustainable development a part of the organizational and business culture, while also making sure the products and services they design present sustainable solutions to some of society’s most pressing challenges, including the impacts of the COVID-19 pandemic.

Based on their strategy, the company has made a specific effort to improve and secure respect for children’s rights through several initiatives, some of which are elaborated on in this company case.